Return & Refund Policy
Return & Refund Policy
At GD Decor, we strive to ensure you are fully satisfied with your purchase. If you are not entirely happy with your order, we’re here to help.
1. Return Eligibility
You may request a return within 7 days of receiving your order, provided the item:
- Is unused and in its original condition
- Has all original tags, packaging, and invoice
- Is not a custom-made or discounted item (such items are non-returnable)
2. How to Request a Return
To initiate a return, please contact us at:
📧 info@gddecor.in
📞 +91 92895 75155
Include your order number, product details, and reason for return. Our team will review your request and guide you through the return process.
3. Return Shipping
- The customer is responsible for the return shipping charges unless the item received was damaged or incorrect.
- We recommend using a trackable shipping service or purchasing shipping insurance.
4. Refunds
- Once we receive and inspect the returned item, we will notify you of the status.
- If approved, your refund will be processed within 7–10 business days to the original payment method.
- Shipping charges (if any) are non-refundable.
5. Exchanges
We currently do not offer direct exchanges. If you wish to exchange an item, please return it for a refund and place a new order.
6. Damaged or Wrong Items
If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with photos of the product and packaging. We will replace the item or issue a full refund.
Need Help?
For any questions about our return policy, feel free to contact us:
📧 info@gddecor.in
📞 +91 92895 75155
